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SHIPPING & RETURNS
Our goal is to offer you the best shipping options, no matter where you live. During this process, we believe in ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing Time: Order verification, quality check and packaging. All orders are usually dispatched within 24 hours after the order is placed, however; please allow 72 hours at the very latest.
Shipping Time: This refers to the time it takes for items to be shipped from us to your closet. To provide the most accurate prices, all shipping will be calculated based on the weight and distance of your items.
Thanks for shopping at Mauve Boutique! If you are not entirely satisfied with your purchase we are here to help!
Return Process: You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item MUST be unused and and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.
Refund Process: Once we receive your item, we will notify you that we received it and that we will began to inspect your return. We will immediately notify you on the status of your return after inspecting the item. If your refund is approved, we will initiate a refund to your credit card(or original method of payment). You will receive the credit within 10 business based upon your card issuers policies(please contact them for further information).
Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any further shipping a d return questions. don't hesitate to contact us at Shopmauveboutique@gmail.com.