FAQ

WHEN WILL MY ORDER SHIP?


All orders are processed and shipped within 24-72 hours unless you selected Express or Pick Up options at checkout, your order will ship the same day if the order was placed before 12EST.

 

I WANT TO PURCHASE AN ITEM THAT'S SOLD OUT! WHAT DO I DO?


Click on the item you would like to purchase and select your desired size if the item is sold out a notification will pop up. Click on "notified me when available" and enter your email address. When the item is back in stock you will be notified by email.

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, MasterCard, Discover, American Express & PayPal.

DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM THIS STORE?

No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.



CAN I MODIFY OR CANCEL MY ORDER?

Because we want to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

HOW DO I CHECK ON THE STATUS OF MY ORDER?

Confirmations are sent via email automatically once an order and payment are received. You can also login to your account to check the status of your order thereafter. 



More Questions

If you have further questions, please feel free to contact us at Shopmauveboutique@gmail.com.